Step 1 — Contact us directly
For any complaint or concern about our services, please contact our Grievance Officer. We aim to acknowledge within 1 business day and resolve within a reasonable time.
- Grievance Officer: Barnwal Rajan
- Email: admin@cfpsecurities.com
- Phone: +91 80923 61599
- Address: Shop No. 13, Gopal Complex, Behind Shruti Medical, Saraidhela, Dhanbad, Jharkhand 826001
- Hours: Mon–Sat, 10:00 AM – 6:00 PM
Step 2 — Escalate to the product provider
If your concern relates to a specific mutual fund or product and remains unresolved, you may also raise it directly with the relevant Asset Management Company (AMC) or product provider, whose investor-grievance contact is given in the scheme/offer documents.
Step 3 — AMFI & SEBI
If you are not satisfied with the resolution, you may escalate:
- AMFI: Association of Mutual Funds in India — amfiindia.com
- SEBI SCORES: SEBI Complaints Redress System — scores.sebi.gov.in (or the SCORES app)
- Online Dispute Resolution (ODR): smartodr.in
Regulatory status
Complete Financial Planner is an AMFI-registered Mutual Fund Distributor (ARN 179370 / EUIN E361262). We are not SEBI Registered Investment Advisers. Information on this website is for general information only and does not constitute investment advice or a recommendation to buy or sell any security.